Omni has over 15 year experience in the gas and plumbing industry and has gone from strength to strength, building a team of highly skilled, polite and punctual engineers.
Omni specialies in bespoke, high quality heating and hot water solutions including UFH, Unvented hot water cylinders, zoned heating and high efficiency smart controls.
We pride ourselves on our attention to detail, thoroughness and tidiness of our installations.
At Omni we pride ourselves on offering our clients the best possible heating solutions and service. This is why we only fit Vaillant. From boiler installations and service to unvented cylinders, full central heating installations with smart controls and underfloor heating we can take care of it all for you.
We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.
To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.
As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.
In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible.
Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact us on 01174 566 031 or via their website http://www.disputeresolutionombudsman.org/which-trusted-traders-partnership/